Privacy policy

Last Updated: May 23, 2025

This Privacy Policy explains how WagWearies (the “Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit www.wagwearis.com (the “Site”), use our services, make a purchase, or otherwise interact with us in connection with the Site (collectively, the “Services”). In this policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, site visitor, or another person whose information we collect as described below.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the revised policy on the Site, update the “Last Updated” date, and take any other steps required by law.

How We Collect and Use Your Personal Data

To provide the Services, we collect certain personal information as described below. The type and use of the data depend on how you interact with us.

In addition to the specific uses listed below, we may use your information to communicate with you, deliver and improve our Services, comply with legal obligations, enforce our terms, and protect our rights and those of our users or others.

What Personal Data Do We Collect?

The personal information we collect varies based on how you use our Site and Services. “Personal information” refers to data that identifies you or can be linked to you.

Information You Provide Directly

Examples of information you provide directly include:

  • Contact details such as your name, address, phone number, and email address

  • Order details including billing and shipping addresses, payment confirmation, and contact info

  • Account information like username, password, security questions, and other security-related info

  • Customer support communications, including any information you include in messages to us

Some features may require you to provide certain information. If you choose not to, you might not be able to use those features.

Information We Collect Automatically

We may automatically collect usage data about how you interact with our Site and Services, often using cookies, pixels, and similar technologies. This may include device information, browser details, network connection data, IP address, and other usage-related information.

Information From Third Parties

We may receive information about you from third parties, including:

  • Service providers supporting our Site and Services, like Shopify

  • Payment processors who handle your payment details to complete orders and provide products or services

  • Online tracking technologies used by us or our partners to monitor your interaction with emails, ads, or the Site

All third-party information is handled according to this Privacy Policy. See also the section on third-party websites and links below.

How We Use Your Personal Data

  • To provide products and services: We use your data to process payments, fulfill orders, manage your account, send account-related notifications, and facilitate returns or exchanges. We may also share data with Shopify to enhance your experience, subject to their privacy policies.

  • Marketing and advertising: We may use your information to send promotional communications or show you tailored ads. If you are in the EEA, this use is based on our legitimate interest in selling our products under GDPR Article 6(1)(f).

  • Security and fraud prevention: We use your data to detect and prevent fraudulent or illegal activity and to protect the security of your account. If you believe your account has been compromised, please contact us immediately. For EEA residents, this use is also based on legitimate interests under GDPR Article 6(1)(f).

  • Communication and service improvement: We use your data to respond to inquiries and improve our Services, based on our legitimate interest in maintaining customer relationships.

Cookies

Like many websites, we use cookies to operate and improve our Site and Services, store your preferences, analyze usage, and personalize advertising. You can manage or disable cookies via your browser settings, but this may affect your user experience or functionality.

How We Share Your Personal Data

We may share your data under the following circumstances:

  • With service providers acting on our behalf (e.g., payment processors, fulfillment partners, support teams)

  • With business or marketing partners to provide services or advertising (subject to their own privacy policies)

  • With your consent or instructions, such as when you use social media widgets or login features

  • Within our corporate group for business purposes

  • In connection with business transactions like mergers, or to comply with legal obligations and protect our rights

We do not sell or disclose your personal data without your consent except as described here.

Third-Party Websites and Links

Our Site may contain links to third-party websites not controlled by us. We are not responsible for their privacy or security practices. Please review their policies when visiting such sites. Information you share on public or third-party platforms may be accessible by others without restrictions.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe we have collected such data, please contact us to request deletion.

Data Security and Retention

While we take measures to protect your information, no method of transmission or storage is 100% secure. We recommend avoiding sending sensitive data through insecure channels.

We retain your data as needed to manage your account, provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data

  • Request deletion or correction of your data

  • Data portability

  • Object to certain processing such as targeted advertising

  • Restrict or withdraw consent where applicable

You can exercise these rights via the contact information below. We do not discriminate against you for exercising your rights, but may require proof of identity.

Complaints

If you have concerns about how we handle your data, contact us. If unsatisfied with our response, you may escalate the matter to your local data protection authority.

International Users

Your personal data may be transferred, stored, and processed outside your country of residence, including in countries without the same level of data protection. We rely on recognized transfer mechanisms such as EU Standard Contractual Clauses to safeguard your data.

Contact Us

For questions or to exercise your rights, please email: support@wagwearis.com

We are the data controller responsible for your personal data under applicable privacy laws.